Identified - Peloton is undergoing a significant improvement in our phone system. As part of this change, some of our phone numbers are temporarily unavailable or have been replaced by new numbers. We recommend connecting with us over chat if you need immediate assistance as we upgrade our systems.

If you need help in Australia, please visit support.onepeloton.com.au
If you need help in Canada, please visit support.onepeloton.ca
If you need help in Germany, please visit support.onepeloton.de
If you need help in the US, please visit support.onepeloton.com
If you need help in the UK, please visit support.onepeloton.co.uk

We appreciate your understanding.

Jun 1, 19:24 EDT
Bike/Tread/App Operational
Member Login Operational
Live Classes Operational
On Demand Classes Operational
Leaderboard Operational
Activation Operational
Peloton App Operational
Website Operational
Peloton Site - US (onepeloton.com) Operational
Peloton Site - Canada (onepeloton.ca) Operational
Peloton Site - UK (onepeloton.co.uk) Operational
Peloton Site - Germany (onepeloton.de) Operational
Peloton Apparel (apparel.onepeloton.com) Operational
Peloton Studio (studio.onepeloton.com) Operational
Peloton Support (support.onepeloton.com) Operational
Peloton Profile/Workout History (members.onepeloton.com) Operational
Peloton Returns (returns.onepeloton.com) Operational
Peloton Checkout (onepeloton.com/checkout) Operational
Contact Degraded Performance
Phone Degraded Performance
Chat Operational
Support Tickets Operational
Retail/Studio Operational
In-Store Purchases Operational
Peloton Studios UK Operational
Peloton Studios New York (PSNY) Operational
Integrations Operational
Facebook Operational
Strava Operational
Fitbit Operational
Instagram Operational
Spotify Operational
Apple Music Operational
Affirm Operational
Checkout Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 2, 2022

No incidents reported today.

Jul 1, 2022

No incidents reported.

Jun 30, 2022
Resolved - This incident has been resolved.
Jun 30, 15:53 EDT
Investigating - We are investigating an issue with financing purchases using Affirm in AU. We recommend trying to make your purchase later. We apologize for any inconvenience.
Jun 15, 12:06 EDT
Resolved - This incident has been resolved.
Jun 30, 15:15 EDT
Monitoring - A fix has been implemented and we are monitoring the issue to ensure this incident has been resolved.
Jun 30, 13:56 EDT
Investigating - We are investigating an incident where some Members cannot stream workouts on members.onepeloton.com on Chrome browsers. An immediate workaround is to use a different browser like Firefox or Safari. We apologize for any interruption to your workout.
Jun 29, 19:18 EDT
Jun 29, 2022
Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022
Resolved - This incident has been resolved.
Jun 25, 09:11 EDT
Monitoring - Power has been restored to the studio and systems are coming back online.
Jun 24, 12:12 EDT
Investigating - We are investigating an incident at our London Peloton Studio where we have lost power to the building.
Jun 24, 10:51 EDT
Jun 24, 2022
Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022
Resolved - The issue with our Peloton classes has been resolved.
Jun 21, 09:07 EDT
Monitoring - Our Team has implemented a fix and is beginning to see recovery with the our live or on-demand classes. We will continue to monitor the status.
Jun 21, 08:44 EDT
Investigating - Our Team has implemented a fix and is beginning to see recovery with the our live or on-demand classes. We will continue to monitor the status.
Jun 21, 08:42 EDT
Identified - Our Team has identified the cause of the issue with our live or on-demand classes and is now working on a fix.
Jun 21, 03:12 EDT
Investigating - We are investigating an issue with Peloton classes. This may impact your ability to login or take live or on-demand classes.
Jun 21, 03:07 EDT
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.