Monitoring - A fix has been implemented and we are monitoring the results.
Jun 13, 2024 - 17:09 EDT
Update - Members are reporting that they are receiving an incorrect error message when trying to create a new profile - "name cannot have more than 50 characters." The message should indicate that the entered name or or username is invalid or a duplicate.

The team has identified the issue and is validating a fix. Members can work around this issue by identifying a different username and by ensuring there are no invalid characters.

Jun 12, 2024 - 16:14 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 12, 2024 - 16:14 EDT
Investigating - We are currently investigating this issue.
May 30, 2024 - 18:37 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 05, 2024 - 22:39 EDT
Investigating - We are currently investigating limited reports of platform detect errors and 0 metrics on the Peloton Bike for new installations. The team has identified a fix. If you are encountering this issue, and it is not resolved with a factory reset or after securing your cables, please contact member support to schedule a field repair.
Mar 14, 2024 - 16:05 EDT
Bike/Tread/App/Row Degraded Performance
90 days ago
99.98 % uptime
Today
Member Login Operational
90 days ago
100.0 % uptime
Today
Live Classes Operational
90 days ago
99.98 % uptime
Today
On Demand Classes Operational
90 days ago
100.0 % uptime
Today
Leaderboard Operational
90 days ago
100.0 % uptime
Today
Activation Operational
90 days ago
99.9 % uptime
Today
Peloton App Operational
90 days ago
99.97 % uptime
Today
Lanebreak and Entertainment Degraded Performance
Connected Fitness Tablets Operational
Hardware Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.51 % uptime
Today
Peloton Site - (onepeloton.com) Operational
90 days ago
99.99 % uptime
Today
Peloton Apparel (apparel.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Studio (studio.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Support (support.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Profile/Workout History (members.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Returns (returns.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Checkout (onepeloton.com/checkout) Operational
90 days ago
96.62 % uptime
Today
Contact Operational
90 days ago
99.99 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
99.98 % uptime
Today
Support Tickets Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.9 % uptime
Today
Facebook Operational
90 days ago
100.0 % uptime
Today
Strava Operational
90 days ago
100.0 % uptime
Today
Fitbit Operational
90 days ago
100.0 % uptime
Today
Instagram Operational
90 days ago
100.0 % uptime
Today
Spotify Operational
90 days ago
100.0 % uptime
Today
Apple Music Operational
90 days ago
100.0 % uptime
Today
Affirm Operational
90 days ago
99.24 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 17, 2024

No incidents reported today.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024
Resolved - This incident has been resolved.
Jun 14, 19:47 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 14, 16:23 EDT
Update - This issue is affecting our iOS app. For members experiencing this issues, once you complete your workout quit the App to have the workout reflect in your workout history.
Jun 14, 16:06 EDT
Update - For members experiencing this issues, once you complete your workout quit the App to have the workout reflect in your workout history.
Jun 14, 16:05 EDT
Investigating - We are currently investigating this issue.
Jun 14, 16:04 EDT
Jun 13, 2024

Unresolved incident: Incorrect Error Handling in Create Account Flow.

Jun 12, 2024
Jun 11, 2024
Resolved - This incident has been resolved.
Jun 11, 12:39 EDT
Update - We can confirm the email did come from Peloton, but it was an administrative test sent in error. Your account has not been accessed or compromised in any way. There are no additional actions required for you to take. We sincerely apologize for any concern or inconvenience this has caused.
May 31, 14:51 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 31, 14:51 EDT
Jun 10, 2024
Resolved - This incident has been resolved.
Jun 10, 22:13 EDT
Investigating - The team is aware of the issue and will be rolling out a fix by end of day.
Jun 10, 17:31 EDT
Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024
Resolved - This incident has been resolved.
Jun 3, 12:01 EDT
Investigating - We are currently investigating an issue with Peloton Checkout (onepeloton.com/checkout) - Member Facing,Add to Cart (Web) - Member Facing
Jun 3, 11:47 EDT