Identified - We’ve identified an issue with linking profiles to Fitbit. Currently, members are unable to connect new profiles to Fitbit. Connected accounts are not impacted by this issue.
Jan 14, 18:20 EST
Bike/Tread/Digital
Operational
Member Login
Operational
Live Classes
Operational
On Demand Classes
Operational
Leaderboard
Operational
Activation
Operational
Website
Operational
Peloton Site - US (onepeloton.com)
Operational
Peloton Site - Canada (onepeloton.ca)
Operational
Peloton Site - UK (onepeloton.co.uk)
Operational
Peloton Site - Germany (onepeloton.de)
Operational
Resolved -
This incident has been resolved.
Jan 13, 18:49 EST
Investigating -
We are currently investigating an issue with our telephone lines and are currently not available by phone. Our sales team is available by Chat at https://www.onepeloton.com and our Support team is available by Chat at https://support.onepeloton.com. We apologize for any inconvenience while we investigate.
Jan 13, 17:17 EST
Identified -
The Peloton team has identified the cause of the issue but has not yet implemented a fix or workaround.
Jan 13, 16:57 EST
Resolved -
This incident has been resolved.
Jan 12, 10:11 EST
Update -
We are continuing to monitor for any further issues.
Jan 12, 10:05 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 12, 10:05 EST
Investigating -
We are currently investigating an issue with our telephone lines and are currently not available by phone. Our sales team is available by Chat at https://www.onepeloton.com and our Support team is available by Chat at https://support.onepeloton.com. We apologize for any inconvenience while we investigate.
Jan 12, 10:00 EST