Identified - Team has identified the root cause an issue that impact some members with their total minute calculation between time based Challenges and Total Active Time graph on the profile page. Team working to implement a fix and will backfill data to correct this for members.
Feb 14, 2025 - 07:40 EST
Investigating - Team has identified an issue forcing members to re-login on Apple TV after their app is updated or upon a force quit. Investigation in progress.
Feb 11, 2025 - 12:24 EST
Investigating - The team is investigating.
Jan 06, 2025 - 18:06 EST
Bike/Tread/App/Row Degraded Performance
90 days ago
99.99 % uptime
Today
Member Login Degraded Performance
90 days ago
100.0 % uptime
Today
Live Classes Operational
90 days ago
100.0 % uptime
Today
On Demand Classes Operational
90 days ago
100.0 % uptime
Today
Leaderboard Operational
90 days ago
100.0 % uptime
Today
Activation Operational
90 days ago
99.97 % uptime
Today
Peloton App Operational
90 days ago
100.0 % uptime
Today
Lanebreak and Entertainment Operational
Connected Fitness Tablets Operational
Hardware Operational
90 days ago
100.0 % uptime
Today
Strength+ App Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.99 % uptime
Today
Peloton Site - (onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Apparel (apparel.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Studio (studio.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Support (support.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Profile/Workout History (members.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Returns (returns.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Checkout (onepeloton.com/checkout) Operational
90 days ago
99.99 % uptime
Today
Contact Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Support Tickets Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.97 % uptime
Today
Facebook Operational
90 days ago
100.0 % uptime
Today
Strava Operational
90 days ago
100.0 % uptime
Today
Fitbit Operational
90 days ago
100.0 % uptime
Today
Instagram Operational
90 days ago
100.0 % uptime
Today
Spotify Operational
90 days ago
100.0 % uptime
Today
Apple Music Operational
90 days ago
100.0 % uptime
Today
Affirm Operational
90 days ago
99.8 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 15, 2025

No incidents reported today.

Feb 14, 2025

Unresolved incident: Discrepancies between totals minute calculation between Challenges and Profile Dashboards.

Feb 13, 2025

No incidents reported.

Feb 12, 2025
Resolved - This incident has been resolved.
Feb 12, 09:57 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 20:40 EST
Investigating - The team is investigating the issue.
Feb 11, 18:26 EST
Feb 11, 2025

Unresolved incident: Apple TV Requesting to Login after App Update or Force Quit.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025
Resolved - This incident has been resolved.
Feb 4, 09:43 EST
Monitoring - Team has backfilled half of the PR achievements that were missed between 1/15-1/21 and will continue this process over the next few days until all records are restored.
Jan 28, 21:08 EST
Identified - Team has identified there was an issue with awarding PR achievements between 1/15 and 1/21 that impacted the majority of our members. This issue has been resolved going forward and team is working to backfill the data missed between 1/15 and 1/21
Jan 21, 15:57 EST
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.