Update - Out of an abundance of caution, we have decided to close all Peloton studios to the public to prioritize the health and safety of our team, community, and instructors. Classes will still be streamed live on the Peloton Bike, Tread and App. We apologize for any inconvenience and look forward to welcoming you to our studios in the future.

We have also decided to close all of our retail showrooms globally March 16-29, with current plans to reopen on March 30. Our e-commerce and inside sales channels remain open at one peloton dot com, and retail associates from your local showroom are available remotely by chat, phone or email, so we can continue to sell our Connected Fitness products to people during a time when they may need it most.
Mar 16, 10:19 EDT
Monitoring - Out of an abundance of caution, we have decided to close all Peloton studios to the public to prioritize the health and safety of our team, community, and instructors. Classes will still be streamed live on the Peloton Bike, Tread and App. We apologize for any inconvenience and look forward to welcoming you to our studios in the future.
Mar 14, 14:04 EDT
Bike/Tread/Digital Operational
Member Login Operational
Live Classes Operational
On Demand Classes Operational
Leaderboard Operational
Activation Operational
Website Partial Outage
Peloton Site - US (onepeloton.com) Operational
Peloton Site - Canada (onepeloton.ca) Operational
Peloton Site - UK (onepeloton.co.uk) Operational
Peloton Site - Germany (onepeloton.de) Operational
Peloton Apparel (apparel.onepeloton.com) Operational
Peloton Studio (studio.onepeloton.com) Partial Outage
Peloton Support (support.onepeloton.com) Operational
Member Profile/Workout History (members.onepeloton.com) Operational
Peloton Returns (returns.onepeloton.com) Operational
Contact Operational
Phone Operational
Chat Operational
Support Tickets Operational
Retail/Studio Major Outage
In-Store Purchases Major Outage
Peloton Studios UK Partial Outage
Peloton Studios New York (PSNY) Partial Outage
Integrations Operational
Facebook Operational
Strava Operational
Fitbit Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 6, 2020

No incidents reported today.

Jun 5, 2020
Resolved - This issue has been resolved. We apologize for any interruptions this issue caused to your workout.
Jun 5, 05:23 EDT
Monitoring - A fix has been implemented and we are seeing recovery. We are monitoring the issue and will update this page with any new information.
Jun 4, 21:43 EDT
Investigating - We are experiencing intermittent connectivity issues on our platform. Our teams are investigating and will post updates on this page. We apologize for any inconvenience while we work on the issue.
Jun 4, 20:35 EDT
Jun 4, 2020
Jun 3, 2020

No incidents reported.

Jun 2, 2020
Resolved - This incident has been resolved.
Jun 2, 19:48 EDT
Monitoring - We have identified and applied a fix for the intermittent connectivity issues and are monitoring the results.
Jun 2, 19:25 EDT
Investigating - We are currently investigating intermittent issues across our platforms.
Jun 2, 19:05 EDT
Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020
Resolved - This issue with creating new Member accounts Iwas resolved.
May 29, 14:13 EDT
Investigating - We are currently investigating an issue creating new member accounts - existing member accounts are not affected. Our team will update this page with new information.
May 28, 21:23 EDT
May 28, 2020
May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.