Peloton Status

All Systems Operational

Bike/Tread/Digital Operational

Member Login Operational

Live Classes Operational

On Demand Classes Operational

Leaderboard Operational

Activation Operational

Website Operational

Peloton Site - US (onepeloton.com) Operational

Peloton Site - Canada (onepeloton.ca) Operational

Peloton Site - UK (onepeloton.co.uk) Operational

Peloton Site - Germany (onepeloton.de) Operational

Peloton Apparel (apparel.onepeloton.com) Operational

Peloton Studio (studio.onepeloton.com) Operational

Peloton Support (support.onepeloton.com) Operational

Member Profile/Workout History (members.onepeloton.com) Operational

Peloton Returns (returns.onepeloton.com) Operational

Contact Operational

Phone Operational

Chat Operational

Support Tickets Operational

Retail/Studio Operational

In-Store Purchases Operational

Peloton Studios UK Operational

Peloton Studios New York (PSNY) Operational

Integrations Operational

Facebook Operational

Strava Operational

Fitbit Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 26, 2020

No incidents reported today.

Nov 25, 2020

Member Support and Sales Phone Experiencing Issues

Resolved - This incident has been resolved, we apologize for any issues that you had contacting our team.
Nov 25, 15:00 EST

Monitoring - We've identified the issue and are starting to see recovery of our phone system. We are continuing to monitor the situation.
Nov 25, 14:14 EST

Investigating - We are investigating an issue reported by our Members experiencing trouble contacting us via phone. Our team is currently available and ready to assist you over chat at support.onepeloton.com.
Nov 25, 13:52 EST

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 25, 00:05 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 00:00 EST

Scheduled - We will be performing some routine maintenance on our platform overnight starting around 12 AM ET on 11/25. The work should last no longer than five minutes and was scheduled to impact the fewest Members possible. During this time period, you will not be able to take a class on the Peloton Bike, Tread or App so please schedule your workouts accordingly. Please check status.onepeloton.com for updates. Thanks for your understanding.
Nov 24, 18:24 EST

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

Degraded performance for Members using "Three" network in the UK

Resolved - This incident has been resolved.
Nov 17, 14:17 EST

Identified - The issue has been identified and a fix is being implemented.
Aug 13, 09:07 EDT

Investigating - We are aware that Members using Three network in the UK may be experiencing degraded streaming performance and we are working to resolve the issue
Aug 13, 09:06 EDT

Peloton Studios and Retail Closed to the Public

Resolved - This incident has been resolved.
Nov 17, 10:00 EST

Update - Out of an abundance of caution, we have decided to close all Peloton studios to the public to prioritize the health and safety of our team, community, and instructors. Classes will still be streamed live on the Peloton Bike, Tread and App. We apologize for any inconvenience and look forward to welcoming you to our studios in the future.

Some of our showrooms in select locations have reopened but require scheduling an appointment in advance. Please visit www.onepeloton.com/showrooms for updated hours and to schedule an appointment.
Jul 7, 21:49 EDT

Update - Out of an abundance of caution, we have decided to close all Peloton studios to the public to prioritize the health and safety of our team, community, and instructors. Classes will still be streamed live on the Peloton Bike, Tread and App. We apologize for any inconvenience and look forward to welcoming you to our studios in the future.

We have also decided to close all of our retail showrooms globally March 16-29, with current plans to reopen on March 30. Our e-commerce and inside sales channels remain open at one peloton dot com, and retail associates from your local showroom are available remotely by chat, phone or email, so we can continue to sell our Connected Fitness products to people during a time when they may need it most.
Mar 16, 10:19 EDT

Monitoring - Out of an abundance of caution, we have decided to close all Peloton studios to the public to prioritize the health and safety of our team, community, and instructors. Classes will still be streamed live on the Peloton Bike, Tread and App. We apologize for any inconvenience and look forward to welcoming you to our studios in the future.
Mar 14, 14:04 EDT

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.