Identified - Team is still seeing elevated crash rates with latest release and working on an additional fix to release.
Sep 10, 2024 - 07:35 EDT
Sep 10, 2024 - 07:35 EDT
Monitoring - Team has released a fix for this issue in version 3.33.0. The update will be rolling out to devices over the next few days.
Sep 06, 2024 - 07:45 EDT
Sep 06, 2024 - 07:45 EDT
Investigating - We have identified an issue with the Peloton Watch App for WearOS (version 3.32.0) causing the app to crash under multiple scenarios. We have identified the root cause and are actively working on a fix for the issue.
Sep 04, 2024 - 18:14 EDT
Sep 04, 2024 - 18:14 EDT
Investigating - Members are reporting that they encountering a login error when trying to login to Facebook using the QR code. While the team investigates the issue, if you encounter this error, retry entering your username/password and two factor authentication.
Jun 26, 2024 - 13:45 EDT
Jun 26, 2024 - 13:45 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 05, 2024 - 22:39 EDT
Apr 05, 2024 - 22:39 EDT
Investigating - We are currently investigating limited reports of platform detect errors and 0 metrics on the Peloton Bike for new installations. The team has identified a fix. If you are encountering this issue, and it is not resolved with a factory reset or after securing your cables, please contact member support to schedule a field repair.
Mar 14, 2024 - 16:05 EDT
Mar 14, 2024 - 16:05 EDT
Bike/Tread/App/Row
Degraded Performance
Member Login
Operational
Live Classes
Operational
On Demand Classes
Operational
Leaderboard
Operational
Activation
Operational
Peloton App
Degraded Performance
Lanebreak and Entertainment
Operational
Connected Fitness Tablets
Operational
Hardware
Operational
Website
Operational
Peloton Site - (onepeloton.com)
Operational
Peloton Apparel (apparel.onepeloton.com)
Operational
Peloton Studio (studio.onepeloton.com)
Operational
Peloton Support (support.onepeloton.com)
Operational
Peloton Profile/Workout History (members.onepeloton.com)
Operational
Peloton Returns (returns.onepeloton.com)
Operational
Peloton Checkout (onepeloton.com/checkout)
Operational
Contact
Operational
Phone
Operational
Chat
Operational
Support Tickets
Operational
Integrations
Operational
Facebook
Operational
Strava
Operational
Fitbit
Operational
Instagram
Operational
Spotify
Operational
Apple Music
Operational
Affirm
Operational
Checkout
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.