Investigating - The team is aware of this issue and actively investigating a fix. In the meantime, the best way to resolve this is to reset your Plan.
Jun 18, 2025 - 18:45 EDT
Resolved -
This incident has been resolved.
Jun 18, 21:10 EDT
Monitoring -
The team has rolled out a fix to prevent current and future issues with scheduling repair appointments. If you observe any additional problems, please contact Member Support for further assistance.
Jun 18, 13:28 EDT
Investigating -
We are currently investigating this issue. Please check your scheduling link within the next 24 hours to set a date for your appointment.
Jun 17, 12:57 EDT
Resolved -
This incident has been resolved.
Jun 13, 09:36 EDT
Monitoring -
Services are coming back online. We are monitoring to ensure the outage is fully resolved.
Jun 12, 16:20 EDT
Investigating -
We are investigating an issue within our Ecommerce site. Add To Cart and Checkout are experience an outage, as well as certain product pages on onepeloton.com
Jun 12, 14:37 EDT
Completed -
The scheduled maintenance has been completed.
Jun 12, 20:46 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 10:30 EDT
Scheduled -
We're currently making improvements to the programs experience. You may lose access for up to 24 hours. You'll be able to pick up exactly where you left off and all of your current progress will be saved.
Jun 12, 10:24 EDT
Resolved -
This incident has been resolved.
Jun 10, 15:29 EDT
Investigating -
The team is working with Strava to investigate and resolve the issue. If you encounter this issue, you can connect to Strava on the Web as a workaround until we can resolve the connection issue on Peloton devices.
May 6, 13:51 EDT