Identified - Team has identified the root cause an issue that impact some members with their total minute calculation between time based Challenges and Total Active Time graph on the profile page. Team working to implement a fix and will backfill data to correct this for members.
Feb 14, 2025 - 07:40 EST
Resolved -
This incident has been resolved.
Mar 21, 16:49 EDT
Investigating -
The team is currently investigating this issue. If you encounter pin lock while in class, please reboot your tablet to clear the issue.
Mar 18, 16:41 EDT
Resolved -
This incident has been resolved.
Mar 12, 09:26 EDT
Monitoring -
A fix has been released and will be rolling out to members over the next week. Members can go to the App Sotre now update their App to 15.100 to immediately resolve the issue.
Feb 25, 10:32 EST
Identified -
Team has identified the root cause and implemented a fix for our next App release that will begin rolling out week of 2/24.
Feb 18, 09:26 EST
Investigating -
Team has identified an issue forcing members to re-login on Apple TV after their app is updated or upon a force quit. Investigation in progress.
Feb 11, 12:24 EST