Investigating - We are investigating an issue with Peloton classes in the UK & Germany. This may impact your ability to take live or on-demand classes. We appreciate your patience at this time and we are working hard to get you back up and riding as quickly as possible!
Oct 25, 12:26 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 13, 09:07 EDT
Investigating - We are aware that Members using Three network in the UK may be experiencing degraded streaming performance and we are working to resolve the issue
Aug 13, 09:06 EDT
Update - Out of an abundance of caution, we have decided to close all Peloton studios to the public to prioritize the health and safety of our team, community, and instructors. Classes will still be streamed live on the Peloton Bike, Tread and App. We apologize for any inconvenience and look forward to welcoming you to our studios in the future.

Some of our showrooms in select locations have reopened but require scheduling an appointment in advance. Please visit www.onepeloton.com/showrooms for updated hours and to schedule an appointment.
Jul 7, 21:49 EDT
Update - Out of an abundance of caution, we have decided to close all Peloton studios to the public to prioritize the health and safety of our team, community, and instructors. Classes will still be streamed live on the Peloton Bike, Tread and App. We apologize for any inconvenience and look forward to welcoming you to our studios in the future.

We have also decided to close all of our retail showrooms globally March 16-29, with current plans to reopen on March 30. Our e-commerce and inside sales channels remain open at one peloton dot com, and retail associates from your local showroom are available remotely by chat, phone or email, so we can continue to sell our Connected Fitness products to people during a time when they may need it most.
Mar 16, 10:19 EDT
Monitoring - Out of an abundance of caution, we have decided to close all Peloton studios to the public to prioritize the health and safety of our team, community, and instructors. Classes will still be streamed live on the Peloton Bike, Tread and App. We apologize for any inconvenience and look forward to welcoming you to our studios in the future.
Mar 14, 14:04 EDT
Bike/Tread/Digital Degraded Performance
Member Login Operational
Live Classes Degraded Performance
On Demand Classes Degraded Performance
Leaderboard Operational
Activation Operational
Website Operational
Peloton Site - US (onepeloton.com) Operational
Peloton Site - Canada (onepeloton.ca) Operational
Peloton Site - UK (onepeloton.co.uk) Operational
Peloton Site - Germany (onepeloton.de) Operational
Peloton Apparel (apparel.onepeloton.com) Operational
Peloton Studio (studio.onepeloton.com) Operational
Peloton Support (support.onepeloton.com) Operational
Member Profile/Workout History (members.onepeloton.com) Operational
Peloton Returns (returns.onepeloton.com) Operational
Contact Operational
Phone Operational
Chat Operational
Support Tickets Operational
Retail/Studio Operational
In-Store Purchases Operational
Peloton Studios UK Operational
Peloton Studios New York (PSNY) Operational
Integrations Operational
Facebook Operational
Strava Operational
Fitbit Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 28, 2020

No incidents reported today.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

Unresolved incident: Live and On Demand Classes in the UK and Germany.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020
Resolved - This incident has been resolved. We apologize for any interruption to your workout.
Oct 17, 14:41 EDT
Investigating - We are investigating an issue with Robins 30 minute Hamilton ride. The team is investigating the issue.
Oct 17, 13:38 EDT
Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.