Identified - Returning members can receive the New Year's promotion by signing up at https://www.onepeloton.com/app-membership using their previous account e-mail address.
Jan 08, 2025 - 16:14 EST
Investigating - The team is actively investigating.
Jan 06, 2025 - 13:03 EST
Identified - Team has identified the root cause of this issue and will be rolling a fix out starting on 1/6. We advise members to do a full power cycle of the tablet if they experience this issue to correct it.
Dec 20, 2024 - 16:34 EST
Investigating - Team is investigating issue with metrics displaying 0 on Bike. We advise members to do a full power cycle of the tablet if they experience this issue to correct it.
Dec 13, 2024 - 14:56 EST
Monitoring - The team has root caused the issue and rolled out a fix. If you encounter this issue, please update to the latest SW version via the Troubleshooting application.
Dec 19, 2024 - 11:20 EST
Identified - We've identified an issue in Germany between our CDN provider and members ISP causing increased in buffering when taking live classes. Team has reached out to our providers for support
Dec 17, 2024 - 16:30 EST
Identified - The issue has been root caused, and the team is working on implementing and testing a fix. We expect the feature to be turned back on for members the first week of January.
Nov 13, 2024 - 19:18 EST
Resolved -
This incident has been resolved.
Jan 6, 17:46 EST
Investigating -
We apologize for the inconvenience. We are currently investigating an issue with the Netflix beta on our connected fitness devices.
Jan 4, 15:30 EST
Jan 5, 2025
Unresolved incident: Some members may experience buffering during Live classes..