Identified - Returning members can receive the New Year's promotion by signing up at https://www.onepeloton.com/app-membership using their previous account e-mail address.
Jan 08, 2025 - 16:14 EST
Investigating - The team is actively investigating.
Jan 06, 2025 - 13:03 EST
Investigating - The team is investigating.
Jan 06, 2025 - 18:06 EST
Investigating - The team is actively working with our providers for support.
Jan 05, 2025 - 11:53 EST
Identified - Team has identified the root cause of this issue and will be rolling a fix out starting on 1/6. We advise members to do a full power cycle of the tablet if they experience this issue to correct it.
Dec 20, 2024 - 16:34 EST
Investigating - Team is investigating issue with metrics displaying 0 on Bike. We advise members to do a full power cycle of the tablet if they experience this issue to correct it.
Dec 13, 2024 - 14:56 EST
Monitoring - The team has root caused the issue and rolled out a fix. If you encounter this issue, please update to the latest SW version via the Troubleshooting application.
Dec 19, 2024 - 11:20 EST
Identified - We've identified an issue in Germany between our CDN provider and members ISP causing increased in buffering when taking live classes. Team has reached out to our providers for support
Dec 17, 2024 - 16:30 EST
Identified - The issue has been root caused, and the team is working on implementing and testing a fix. We expect the feature to be turned back on for members the first week of January.
Nov 13, 2024 - 19:18 EST
Bike/Tread/App/Row Degraded Performance
90 days ago
99.99 % uptime
Today
Member Login Operational
90 days ago
100.0 % uptime
Today
Live Classes Degraded Performance
90 days ago
100.0 % uptime
Today
On Demand Classes Operational
90 days ago
100.0 % uptime
Today
Leaderboard Operational
90 days ago
100.0 % uptime
Today
Activation Operational
90 days ago
99.97 % uptime
Today
Peloton App Operational
90 days ago
100.0 % uptime
Today
Lanebreak and Entertainment Degraded Performance
Connected Fitness Tablets Degraded Performance
Hardware Operational
90 days ago
100.0 % uptime
Today
Strength+ App Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.98 % uptime
Today
Peloton Site - (onepeloton.com) Operational
90 days ago
99.88 % uptime
Today
Peloton Apparel (apparel.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Studio (studio.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Support (support.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Profile/Workout History (members.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Returns (returns.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Checkout (onepeloton.com/checkout) Operational
90 days ago
99.97 % uptime
Today
Contact Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Support Tickets Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.97 % uptime
Today
Facebook Operational
90 days ago
100.0 % uptime
Today
Strava Operational
90 days ago
100.0 % uptime
Today
Fitbit Operational
90 days ago
100.0 % uptime
Today
Instagram Operational
90 days ago
100.0 % uptime
Today
Spotify Operational
90 days ago
100.0 % uptime
Today
Apple Music Operational
90 days ago
100.0 % uptime
Today
Affirm Operational
90 days ago
99.8 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 16, 2025

No incidents reported today.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

Unresolved incident: Some returning App members are unable to apply the New Years promotional code..

Jan 7, 2025

No incidents reported.

Jan 6, 2025
Resolved - This incident has been resolved.
Jan 6, 17:46 EST
Investigating - We apologize for the inconvenience. We are currently investigating an issue with the Netflix beta on our connected fitness devices.
Jan 4, 15:30 EST
Jan 5, 2025

Unresolved incident: Some members may experience buffering during Live classes..

Jan 4, 2025
Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.