Update - Out of an abundance of caution, we have decided to close all Peloton studios to the public to prioritize the health and safety of our team, community, and instructors. Classes will still be streamed live on the Peloton Bike, Tread and App. We apologize for any inconvenience and look forward to welcoming you to our studios in the future.

We have also decided to close all of our retail showrooms globally March 16-29, with current plans to reopen on March 30. Our e-commerce and inside sales channels remain open at one peloton dot com, and retail associates from your local showroom are available remotely by chat, phone or email, so we can continue to sell our Connected Fitness products to people during a time when they may need it most.
Mar 16, 10:19 EDT
Monitoring - Out of an abundance of caution, we have decided to close all Peloton studios to the public to prioritize the health and safety of our team, community, and instructors. Classes will still be streamed live on the Peloton Bike, Tread and App. We apologize for any inconvenience and look forward to welcoming you to our studios in the future.
Mar 14, 14:04 EDT
Bike/Tread/Digital Operational
Member Login Operational
Live Classes Operational
On Demand Classes Operational
Leaderboard Operational
Activation Operational
Website Partial Outage
Peloton Site - US (onepeloton.com) Operational
Peloton Site - Canada (onepeloton.ca) Operational
Peloton Site - UK (onepeloton.co.uk) Operational
Peloton Site - Germany (onepeloton.de) Operational
Peloton Apparel (apparel.onepeloton.com) Operational
Peloton Studio (studio.onepeloton.com) Partial Outage
Peloton Support (support.onepeloton.com) Operational
Member Profile/Workout History (members.onepeloton.com) Operational
Peloton Returns (returns.onepeloton.com) Operational
Contact Operational
Phone Operational
Chat Operational
Support Tickets Operational
Retail/Studio Major Outage
In-Store Purchases Major Outage
Peloton Studios UK Partial Outage
Peloton Studios New York (PSNY) Partial Outage
Integrations Operational
Facebook Operational
Strava Operational
Fitbit Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 9, 2020
Resolved - Circuit has now come back up.
Down from 10:27-11:34
Apr 9, 06:50 EDT
Monitoring - Monitoring Meraki to see if circuit comes back up
Apr 9, 06:49 EDT
Identified - Unable to get to site to see if it is a power outage
Apr 9, 06:49 EDT
Investigating - service PEL001-LL001 as hard down.

VSR - PEL001-LL001
Site Address - 110-112 Kings Road, Chelsea, SW3 4TY
Apr 9, 06:17 EDT
Apr 8, 2020

No incidents reported.

Apr 7, 2020

No incidents reported.

Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.