Peloton Status

Identified - Peloton is undergoing a significant improvement in our phone system. As part of this change, some of our phone numbers are temporarily unavailable or have been replaced by new numbers. We recommend connecting with us over chat if you need immediate assistance as we upgrade our systems.

If you need help in Australia, please visit support.onepeloton.com.au
If you need help in Canada, please visit support.onepeloton.ca
If you need help in Germany, please visit support.onepeloton.de
If you need help in the US, please visit support.onepeloton.com
If you need help in the UK, please visit support.onepeloton.co.uk

We appreciate your understanding.
Jun 1, 19:24 EDT

Bike/Tread/App Operational

Member Login Operational

Live Classes Operational

On Demand Classes Operational

Leaderboard Operational

Activation Operational

Peloton App Operational

Website Operational

Peloton Site - US (onepeloton.com) Operational

Peloton Site - Canada (onepeloton.ca) Operational

Peloton Site - UK (onepeloton.co.uk) Operational

Peloton Site - Germany (onepeloton.de) Operational

Peloton Apparel (apparel.onepeloton.com) Operational

Peloton Studio (studio.onepeloton.com) Operational

Peloton Support (support.onepeloton.com) Operational

Peloton Profile/Workout History (members.onepeloton.com) Operational

Peloton Returns (returns.onepeloton.com) Operational

Peloton Checkout (onepeloton.com/checkout) Operational

Contact Degraded Performance

Phone Degraded Performance

Chat Operational

Support Tickets Operational

Retail/Studio Operational

In-Store Purchases Operational

Peloton Studios UK Operational

Peloton Studios New York (PSNY) Operational

Integrations Operational

Facebook Operational

Strava Operational

Fitbit Operational

Instagram Operational

Spotify Operational

Apple Music Operational

Affirm Operational

Checkout Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 2, 2022

No incidents reported today.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

AU Affirm Integration Interruption

Resolved - This incident has been resolved.
Jun 30, 15:53 EDT

Investigating - We are investigating an issue with financing purchases using Affirm in AU. We recommend trying to make your purchase later. We apologize for any inconvenience.
Jun 15, 12:06 EDT

Issue with members.onepeloton.com on Chrome Browser

Resolved - This incident has been resolved.
Jun 30, 15:15 EDT

Monitoring - A fix has been implemented and we are monitoring the issue to ensure this incident has been resolved.
Jun 30, 13:56 EDT

Investigating - We are investigating an incident where some Members cannot stream workouts on members.onepeloton.com on Chrome browsers. An immediate workaround is to use a different browser like Firefox or Safari. We apologize for any interruption to your workout.
Jun 29, 19:18 EDT

Jun 29, 2022

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

London Peloton Studio Power Outage

Resolved - This incident has been resolved.
Jun 25, 09:11 EDT

Monitoring - Power has been restored to the studio and systems are coming back online.
Jun 24, 12:12 EDT

Investigating - We are investigating an incident at our London Peloton Studio where we have lost power to the building.
Jun 24, 10:51 EDT

Jun 24, 2022

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

Issue with Live or On-Demand Classes

Resolved - The issue with our Peloton classes has been resolved.
Jun 21, 09:07 EDT

Monitoring - Our Team has implemented a fix and is beginning to see recovery with the our live or on-demand classes. We will continue to monitor the status.
Jun 21, 08:44 EDT

Investigating - Our Team has implemented a fix and is beginning to see recovery with the our live or on-demand classes. We will continue to monitor the status.
Jun 21, 08:42 EDT

Identified - Our Team has identified the cause of the issue with our live or on-demand classes and is now working on a fix.
Jun 21, 03:12 EDT

Investigating - We are investigating an issue with Peloton classes. This may impact your ability to login or take live or on-demand classes.
Jun 21, 03:07 EDT

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.