Update - An updated fix for this issue has been deployed. If you are still experiencing an issue with your touchscreen, please visit https://support.onepeloton.com/hc/en-us/?utm_campaign=touchscreen for additional assistance. We sincerely apologize for any interruption to your workout.
Sep 21, 21:08 EDT
Sep 21, 21:08 EDT
Update - A fix has been implemented for this issue but additional steps may be required on your device. Please visit https://support.onepeloton.com/hc/en-us/?utm_campaign=touchscreen for assistance.
Sep 20, 14:13 EDT
Sep 20, 14:13 EDT
Monitoring - We will continue to post Status Updates as we monitor this issue.
Sep 20, 11:21 EDT
Sep 20, 11:21 EDT
Identified - We have identified an issue with touchscreens on connected fitness devices. We are working to resolve the issue and will continue to provide updates on the Status Page.
Sep 20, 11:02 EDT
Sep 20, 11:02 EDT
Update - We are continuing to investigate this issue with live captions. You may not be able to view closed captions during live classes at this time. We expect to restore service shortly. Closed captions during on-demand classes are still available. Thank you for your understanding.
Sep 11, 10:23 EDT
Sep 11, 10:23 EDT
Investigating - We are investigating an issue with live captions during live classes. This may impact your ability to view closed captions during live classes.
Sep 10, 13:52 EDT
Sep 10, 13:52 EDT
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