Identified - Peloton is undergoing a significant improvement in our phone system. As part of this change, some of our phone numbers are temporarily unavailable or have been replaced by new numbers. We recommend connecting with us over chat if you need immediate assistance as we upgrade our systems.
If you need help in Australia, please visit support.onepeloton.com.au If you need help in Canada, please visit support.onepeloton.ca If you need help in Germany, please visit support.onepeloton.de If you need help in the US, please visit support.onepeloton.com If you need help in the UK, please visit support.onepeloton.co.uk
We appreciate your understanding.
Jun 1, 19:24 EDT
Bike/Tread/App
Operational
Member Login
Operational
Live Classes
Operational
On Demand Classes
Operational
Leaderboard
Operational
Activation
Operational
Peloton App
Operational
Website
Operational
Peloton Site - US (onepeloton.com)
Operational
Peloton Site - Canada (onepeloton.ca)
Operational
Peloton Site - UK (onepeloton.co.uk)
Operational
Peloton Site - Germany (onepeloton.de)
Operational
Resolved -
This incident has been resolved.
Jun 30, 15:53 EDT
Investigating -
We are investigating an issue with financing purchases using Affirm in AU. We recommend trying to make your purchase later. We apologize for any inconvenience.
Jun 15, 12:06 EDT
Resolved -
This incident has been resolved.
Jun 30, 15:15 EDT
Monitoring -
A fix has been implemented and we are monitoring the issue to ensure this incident has been resolved.
Jun 30, 13:56 EDT
Investigating -
We are investigating an incident where some Members cannot stream workouts on members.onepeloton.com on Chrome browsers. An immediate workaround is to use a different browser like Firefox or Safari. We apologize for any interruption to your workout.
Jun 29, 19:18 EDT
Resolved -
The issue with our Peloton classes has been resolved.
Jun 21, 09:07 EDT
Monitoring -
Our Team has implemented a fix and is beginning to see recovery with the our live or on-demand classes. We will continue to monitor the status.
Jun 21, 08:44 EDT
Investigating -
Our Team has implemented a fix and is beginning to see recovery with the our live or on-demand classes. We will continue to monitor the status.
Jun 21, 08:42 EDT
Identified -
Our Team has identified the cause of the issue with our live or on-demand classes and is now working on a fix.
Jun 21, 03:12 EDT
Investigating -
We are investigating an issue with Peloton classes. This may impact your ability to login or take live or on-demand classes.
Jun 21, 03:07 EDT