Chat Routing Failure

Incident Report for Peloton

Resolved

This incident has been resolved.

Posted Feb 02, 2021 - 18:36 EST

Update

We are continuing to investigate this issue.

Posted Feb 02, 2021 - 17:39 EST

Investigating

We are currently investigating an issue with chat routing that may stop you from connecting directly to our Support agents. You can best contact us via our Support Line at 866-679-9129. We apologize for the inconvenience while we work through this issue.

Posted Feb 02, 2021 - 17:35 EST

This incident affected: Contact (Chat).