Investigating - The team is investigating this issue. If you encounter this issue on your Tread, perform a factory reset (this will not impact your workout history.) If the issue persists after factory reset, sleep the tablet for 20 minutes which will allow Lanebreak to re-download and launch successfully.
Mar 26, 2025 - 21:11 EDT
Identified - Team has identified the root cause an issue that impact some members with their total minute calculation between time based Challenges and Total Active Time graph on the profile page. Team working to implement a fix and will backfill data to correct this for members.
Feb 14, 2025 - 07:40 EST
Bike/Tread/App/Row Major Outage
90 days ago
99.99 % uptime
Today
Member Login Operational
90 days ago
100.0 % uptime
Today
Live Classes Operational
90 days ago
100.0 % uptime
Today
On Demand Classes Operational
90 days ago
100.0 % uptime
Today
Leaderboard Operational
90 days ago
100.0 % uptime
Today
Activation Operational
90 days ago
99.99 % uptime
Today
Peloton App Operational
90 days ago
100.0 % uptime
Today
Lanebreak and Entertainment Major Outage
Connected Fitness Tablets Operational
Hardware Operational
90 days ago
100.0 % uptime
Today
Strength+ App Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.84 % uptime
Today
Peloton Site - (onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Apparel (apparel.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Studio (studio.onepeloton.com) Operational
90 days ago
99.98 % uptime
Today
Peloton Support (support.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Profile/Workout History (members.onepeloton.com) Operational
90 days ago
98.96 % uptime
Today
Peloton Returns (returns.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Checkout (onepeloton.com/checkout) Operational
90 days ago
100.0 % uptime
Today
Contact Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Support Tickets Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
90 days ago
100.0 % uptime
Today
Strava Operational
90 days ago
100.0 % uptime
Today
Fitbit Operational
90 days ago
100.0 % uptime
Today
Instagram Operational
90 days ago
100.0 % uptime
Today
Spotify Operational
90 days ago
100.0 % uptime
Today
Apple Music Operational
90 days ago
100.0 % uptime
Today
Affirm Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 29, 2025

No incidents reported today.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Resolved - This incident has been resolved.
Mar 27, 09:16 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 10:56 EDT
Identified - The issue has been identified and a fix is being implemented.
Mar 26, 10:55 EDT
Update - We are continuing to investigate this issue.
Mar 26, 10:54 EDT
Investigating - We are currently investigating this issue.
Mar 26, 10:20 EDT
Mar 26, 2025

Unresolved incident: Lanebreak on Tread failing to launch for some users.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Resolved - This incident has been resolved.
Mar 21, 16:49 EDT
Investigating - The team is currently investigating this issue. If you encounter pin lock while in class, please reboot your tablet to clear the issue.
Mar 18, 16:41 EDT
Resolved - This incident has been resolved.
Mar 21, 16:48 EDT
Investigating - We are currently investigating this issue.
Mar 4, 11:47 EST
Resolved - This incident has been resolved.
Mar 21, 09:09 EDT
Monitoring - A fix has been implemented and we've begun the rollout of the new Android version 3.46.1 which corrects this issue.
Mar 14, 09:09 EDT
Identified - The issue has been identified and the team is working on rolling out an Android mobile update to fix this issue.
Mar 11, 15:06 EDT
Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025
Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.