Some members experiencing no metrics on Bike

Incident Report for Peloton

Resolved

This incident has been resolved.

Posted Jan 17, 2025 - 11:05 EST

Identified

Team has identified the root cause of this issue and will be rolling a fix out starting on 1/6. We advise members to do a full power cycle of the tablet if they experience this issue to correct it.

Posted Dec 20, 2024 - 16:34 EST

Investigating

Team is investigating issue with metrics displaying 0 on Bike. We advise members to do a full power cycle of the tablet if they experience this issue to correct it.

Posted Dec 13, 2024 - 14:56 EST

This incident affected: Bike/Tread/App/Row (Connected Fitness Tablets).