Guided Scenic Rides are failing to load for some members.

Incident Report for Peloton

Resolved

This incident has been resolved.

Posted Dec 20, 2024 - 16:33 EST

Monitoring

A fix has been rolled out for this issue, and we are monitoring the results.

Posted Dec 19, 2024 - 11:09 EST

Identified

A fix has been tested and will roll out to members beginning 12/16. If you encounter this issue in the meantime, use the following workaround: start a scenic class that is not guided (distance / time), exit that class, and then start the guided scenic class.

Posted Nov 25, 2024 - 17:05 EST