Phone Routing Issues

Incident Report for Peloton

Resolved

This incident has been resolved.

Posted Aug 12, 2019 - 15:07 EDT

Monitoring

We are seeing a restoration of phone services and support agents are beginning to answer calls. We will keep monitoring this issue further.

Posted Aug 12, 2019 - 13:13 EDT

Investigating

We apologize, but we are currently experiencing an issue with receiving calls to our Support team. Our team is available to help immediately over chat at support.onepeloton.com if you need assistance.

Posted Aug 12, 2019 - 13:06 EDT

This incident affected: Website (Peloton Support (support.onepeloton.com)).