Issue with Members Accessing Bike

Incident Report for Peloton

Resolved

We've resolved the issue with Members logging into their Bike. We apologize for any issues that you experienced accessing a class.

Posted Apr 03, 2019 - 16:27 EDT

Investigating

We've identified an issue with Members logging in to access their bike. Our team is aware of the issue and is currently working to resolve it. We've identified that you may be able to log into your bike by restarting your router or using a different wireless network or using a personal hotspot.

Posted Apr 03, 2019 - 09:49 EDT

This incident affected: Bike/Tread/App/Row (Live Classes, On Demand Classes).