Elevated Crash Rate for Peloton WearOS Watch App

Incident Report for Peloton

Resolved

This incident has been resolved.

Posted Oct 17, 2024 - 12:01 EDT

Monitoring

The latest Android release 3.35.0 has begun to roll out which will resolve the issues with crashes on our WearOS app.

Posted Oct 10, 2024 - 10:25 EDT

Identified

Team is still seeing elevated crash rates with latest release and working on an additional fix to release.

Posted Sep 30, 2024 - 07:35 EDT

Monitoring

Team has released a fix for this issue in version 3.33.0. The update will be rolling out to devices over the next few days.

Posted Sep 06, 2024 - 07:45 EDT

Investigating

We have identified an issue with the Peloton Watch App for WearOS (version 3.32.0) causing the app to crash under multiple scenarios. We have identified the root cause and are actively working on a fix for the issue.

Posted Sep 04, 2024 - 18:14 EDT

This incident affected: Bike/Tread/App/Row (Peloton App).