Chat Platform Outage

Incident Report for Peloton

Resolved

This incident has been resolved.

Posted Mar 19, 2024 - 16:11 EDT

Monitoring

We are starting to see recovery of the chat platform and Members are successfully getting help in chat. We are continuing to monitor the situation.

Posted Mar 19, 2024 - 15:42 EDT

Investigating

We are investigating an issue that is affecting our chat platform connecting to Member Support team members. If you need assistance, please reach out to our Support Team via phone at 1-866-679-9129. We apologize for any inconvenience this may cause.

Posted Mar 19, 2024 - 15:27 EDT

This incident affected: Contact (Chat).