Live Class Black Stream with Subtitles enabled on iOS

Incident Report for Peloton

Resolved

This incident has been resolved.

Posted Apr 20, 2026 - 15:10 EDT

Monitoring

Members who have subtitles enabled may see a black screen when joining a live class on iOS App. Member can turn off subtitles to resolve the issues. Subtitles can be re-enabled afterwards once the video stream is back.

Posted Apr 20, 2026 - 13:01 EDT

This incident affected: Bike/Tread/App/Row (Live Classes).