Support Ticketing Issue

Incident Report for Peloton

Resolved

This incident has been resolved.

Posted Sep 01, 2021 - 15:36 EDT

Monitoring

A fix has been implemented for our support ticketing and chat platforms and we are monitoring the results.

Posted Sep 01, 2021 - 11:21 EDT

Update

We are continuing to investigate the issue with our support ticketing and chat platforms. Our support team is available for immediate assistance at 866.679.9129.

Posted Sep 01, 2021 - 09:44 EDT

Investigating

We are currently investigating an issue with our support ticketing platform that is preventing incoming support requests from being received by our associates.

Posted Sep 01, 2021 - 09:36 EDT

This incident affected: Contact (Phone, Chat, Support Tickets).