A fix has been implemented for our support ticketing and chat platforms and we are monitoring the results.
Posted Sep 01, 2021 - 11:21 EDT
Update
We are continuing to investigate the issue with our support ticketing and chat platforms. Our support team is available for immediate assistance at 866.679.9129.
Posted Sep 01, 2021 - 09:44 EDT
Investigating
We are currently investigating an issue with our support ticketing platform that is preventing incoming support requests from being received by our associates.
Posted Sep 01, 2021 - 09:36 EDT
This incident affected: Contact (Phone, Chat, Support Tickets).