Issue Activating Peloton Bike/Tread

Incident Report for Peloton

Resolved

A fix has been implemented and Members can now activate Bikes and Treads without issue. Thank you for your patience as we worked to resolve the issue.

Posted Dec 26, 2018 - 18:04 EST

Monitoring

A fix has been implemented and Members can now activate Bikes & Treads without issue. If you are still having trouble activating your Bike/Tread, this article will walk you through how to resolve this issue: https://support.onepeloton.com/hc/en-us/articles/360021331451

Posted Dec 26, 2018 - 17:32 EST

Investigating

We are investigating an issue with activating Peloton Bikes and Treads. This article will walk you through how to resolve this issue: https://support.onepeloton.com/hc/en-us/articles/360021331451

Posted Dec 26, 2018 - 13:49 EST

This incident affected: Website (Peloton Site - (onepeloton.com)).