Members are reporting an issue with metrics after they complete a class

Incident Report for Peloton

Resolved

This issue has been resolved. The team will update metrics for Members who experienced the issue with no metrics at the end of a class before the end of the week.

Posted Nov 02, 2020 - 19:49 EST

Identified

The issue has been identified and we are currently working on a fix.

Posted Nov 02, 2020 - 19:19 EST

Investigating

Some Member's are reporting seeing no metrics reported on their account after a workout. Our team is aware of the issue and is investigating it.

Posted Nov 02, 2020 - 19:07 EST

This incident affected: Bike/Tread/App/Row (Live Classes, On Demand Classes).