Elevated errors with Peloton-Profile/Workout-History-(members.onepeloton.com)---Member-Facing

Incident Report for Peloton

Resolved

This incident has been resolved. We apologize for any interruption to your workout.

Posted Dec 13, 2023 - 16:41 EST

Investigating

We are currently investigating this issue.

Posted Dec 13, 2023 - 14:42 EST

Update

All services are healthy and operational across all platforms. Incident is considered resolved.

Posted Dec 13, 2023 - 14:28 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 13, 2023 - 14:13 EST

Update

Recovery in progress. Will continue to monitor.

Posted Dec 13, 2023 - 14:00 EST

Update

Seeing reoccurrence of underlying issue across platforms - investigation in progress.

Posted Dec 13, 2023 - 13:43 EST

Update

Cause identified - starting to see recovery across all platforms. Will continue to monitor.

Posted Dec 13, 2023 - 13:26 EST

Update

Currently seeing degraded experiences across App, Bike, Tread and Row. Investigation in progress.

Posted Dec 13, 2023 - 13:15 EST

Investigating

We are currently investigating an issue with Peloton-Profile/Workout-History-(members.onepeloton.com)---Member-Facing

Posted Dec 13, 2023 - 12:48 EST

This incident affected: Website (Peloton Profile/Workout History (members.onepeloton.com)).