Order Confirmation Page is not loading

Incident Report for Peloton

Resolved

This incident has been resolved.

Posted Aug 22, 2024 - 17:42 EDT

Monitoring

A fix has been implemented and we are monitoring the results. Members should now be able to see the order confirmation page and schedule their deliveries directly from that page.

Posted Aug 22, 2024 - 17:09 EDT

Investigating

Team is investigating an issue with our order confirmation page. Members orders are still being placed and processed at this time but unable to see confirmation of purchase. Members can access order confirmation information and schedule their delivery from the confirmation email

Posted Aug 22, 2024 - 16:43 EDT

This incident affected: Website (Peloton Site - (onepeloton.com)).