Issues with contacting Member Support

Incident Report for Peloton

Resolved

This incident has been resolved.
Posted Jan 21, 2023 - 07:54 EST

Monitoring

The issue impacting our phone platform has been resolved. We will continue to monitor the status.
Posted Jan 20, 2023 - 18:52 EST

Update

Some Members are reporting intermittent issues calling into Peloton support. If you are experiencing an issue, our team is available immediately via phone at 866-693-9575 or chat at support.onepeloton.com
Posted Jan 20, 2023 - 17:27 EST

Update

Members are continuing to report intermittent issues calling into Peloton support.

If you are experiencing an issue, our team is available immediately via chat at support.onepeloton.com
Posted Jan 20, 2023 - 06:40 EST

Investigating

Some Members are reporting intermittent issues calling into Peloton support. If you are experiencing an issue, our team is available immediately via chat at support.onepeloton.com
Posted Jan 19, 2023 - 17:48 EST
This incident affected: Contact (Phone).
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