Primary Phones Not Workign

Incident Report for Peloton

Resolved

This incident has been resolved.

Posted Sep 09, 2020 - 10:08 EDT

Monitoring

After working with our telephony partners, we have identified the issue and implemented a fix and our teams should now be reachable by phone. We will continue to monitor and update this page accordingly.

Posted Sep 09, 2020 - 09:59 EDT

Update

We are continuing to investigate this issue.

Posted Sep 09, 2020 - 09:20 EDT

Investigating

We are currently investigating an issue with our primary telephone number that is causing incoming calls not to connect. you can purchase all of our products, including the new Bike+, or chat with our Sales team on our website at www.onepeloton.com. For support, our team can be contacted by Chat at support.onepeloton.com.

Posted Sep 09, 2020 - 09:08 EDT

This incident affected: Contact (Phone).