Video classes on iOS 16 unable to preload

Incident Report for Peloton

Resolved

This incident has been resolved. If you are running into issues preloading iOS classes, please update your app to version 15.45.0 or higher. We appreciate your understanding as the team worked to fix this issue.

Posted Dec 12, 2022 - 10:05 EST

Identified

Preloading temporarily unavailable on iOS16

Posted Oct 25, 2022 - 15:32 EDT

Update

We are continuing to investigate this issue.

Posted Sep 14, 2022 - 18:07 EDT

Update

We are continuing to investigate this issue.

Posted Sep 14, 2022 - 16:40 EDT

Investigating

We are currently investigating an issue affecting video classes unable to preload on iOS 16.

Posted Sep 14, 2022 - 15:19 EDT

This incident affected: Bike/Tread/App/Row (Peloton App).