Issue with Viewing and Playing Classes

Incident Report for Peloton

Resolved

This incident has been resolved.

Posted May 11, 2023 - 11:39 EDT

Monitoring

The data center has reported they are seeing recovery and service has returned to normal. We apologize for any interruption to your workout.

Posted May 11, 2023 - 08:56 EDT

Investigating

We are investigating an incident with a small number of members who are having trouble viewing and playing classes due to a broader data center outage. We apologize for any interruption to your workout.

Posted May 11, 2023 - 08:45 EDT

This incident affected: Bike/Tread/App/Row (Live Classes, On Demand Classes).