Some returning App members are unable to apply the New Years promotional code.

Incident Report for Peloton

Resolved

Returning members can receive the New Year's promotion by signing up at https://www.onepeloton.com/app-membership using their previous account e-mail address.
Posted Jan 21, 2025 - 10:29 EST

Identified

Returning members can receive the New Year's promotion by signing up at https://www.onepeloton.com/app-membership using their previous account e-mail address.
Posted Jan 08, 2025 - 16:14 EST

Investigating

The team is actively investigating.
Posted Jan 06, 2025 - 13:03 EST
This incident affected: Bike/Tread/App/Row (Peloton App).