This issue has now been resolved. If you are still experiencing issues streaming Peloton content, please contact our Member Support team on 0808 169 6469 (UK) / 0800 0010028 (DE)
Posted Nov 06, 2020 - 11:50 EST
Update
We are continuing to monitor for any further issues.
Posted Nov 06, 2020 - 03:43 EST
Monitoring
A fix has been implemented and we are monitoring performance. If you continue to experience persistent buffering on on-demand rides, please contact our Member Support team on: +44 808 1696469 (UK) +49 800 0010028 (DE)
Posted Nov 06, 2020 - 03:42 EST
Identified
We have identified an issue with Peloton classes in the UK & Germany and we are working to resolve it. This may impact your ability to take live or on-demand classes. We appreciate your patience at this time and we are working hard to get you back up and riding as quickly as possible!
Posted Oct 28, 2020 - 09:03 EDT
Investigating
We are investigating an issue with Peloton classes in the UK & Germany. This may impact your ability to take live or on-demand classes. We appreciate your patience at this time and we are working hard to get you back up and riding as quickly as possible!
Posted Oct 25, 2020 - 12:26 EDT
This incident affected: Bike/Tread/App/Row (Live Classes, On Demand Classes).