Team has mitigated the issues and members should now be able to resume taking on-demand classes. Team will continue to monitor systems.
Posted Oct 09, 2025 - 17:27 EDT
Identified
Team is seeing issues across the experience and is investigating
Posted Oct 09, 2025 - 16:29 EDT
Monitoring
Team has mitigated the issues and members should now be able to resume taking on-demand classes. Team will continue to monitor systems.
Posted Oct 09, 2025 - 16:07 EDT
Update
We are continuing to work on a fix for this issue.
Posted Oct 09, 2025 - 15:33 EDT
Identified
Team has identified is is an issue with our on-demand classes and is working on a fix, members are still unable to take on demand video classes at this time. Live Classes, Audio Classes and Just Workout are unaffected by this outage.
Posted Oct 09, 2025 - 13:59 EDT
Investigating
The team is currently investigating the issue.
Posted Oct 09, 2025 - 13:41 EDT
This incident affected: Bike/Tread/App/Row (On Demand Classes).