Some member unable to activate their device

Incident Report for Peloton

Resolved

This incident has been resolved.
Posted Jul 01, 2024 - 10:14 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 27, 2024 - 17:18 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 26, 2024 - 14:52 EDT

Investigating

Team is investigating isolated reports of members having difficulty activating their device.
Posted Jun 26, 2024 - 12:42 EDT