Investigating Live and On-Demand Class Issues

Incident Report for Peloton

Resolved

This incident has been resolved.

Posted Apr 24, 2019 - 14:23 EDT

Update

The performance issues with classes have now been resolved. We apologize for any issues that you may have experienced.

Posted Apr 24, 2019 - 14:14 EDT

Monitoring

We are beginning to see recovery with in-class performance. Our team will continue to monitor the situation.

Posted Apr 24, 2019 - 13:00 EDT

Investigating

We are investigating an issue with Live and On-Demand classes. This may impact your ability to view, sort, or track your output on the Leaderboard during a live or on-demand class. This may impact the class history data that is posted for workouts during this time.

Posted Apr 24, 2019 - 11:13 EDT

This incident affected: Bike/Tread/App/Row (Live Classes, On Demand Classes).